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10th years
BANKING
OMBUDSMAN
www.bank-ombudsman.kz
office@bank-ombudsman.kz
+7 (727) 261-22-16
+7 (708) 983-30-16
+7 (727) 983-30-16
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Refinancing program
Программа рефинансирования ипотечных жилищных займов (ипотечных займов)
Clarifications and recommendations of the National Bank of the Republic of Kazakhstan on the Refinancing program of residential mortgage loans / mortgage loans
Normativ basis
Internal regulations of Banking ombudsman
Constitution of Kazakhstan
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Regulations
Order of supply of the request’s
File an application
Financial education
It is interesting
About finance
Increasing financial literacy
Contacts
To submit the appeal
Personal information (this information will be known only to the staff of office of the Banking ombudsman):
Choose a Bank:
Народный банк Казахстана
Банк ЦентрКредит
Kaspi Bank
Нурбанк
Евразийский банк
Отбасы банк
Банк Китая в Казахстане
Береке Банк
Банк ВТБ (Казахстан)
Казахстанская Жилищная компания
АО «Eco Center Bank» (Дочерний банк АО «Банк ЦентрКредит»)
Bank RBK
ForteBank
Алтын Банк
ДБ «КЗИ Банк
Союз Ел бірлігі
АО «First Heartland Jusan Bank»
Point of disagreements::
Surname (obligatory):
Middle name:
Middle name:
Residential address: (required):
IIN (required):
Phone number: (required):
Your E-mail (obligatory):
The scanned copies of documents for an attachment to affairs
(Допустимый размер файла не более 2Мб. )
Application in a bank:
Нет
Да
The written answer from bank:
Нет
Да
Agreement of a bank loan, agreement of pledge, supplementary agreement and payment schedule, etc. :
Нет
Да
etc.:
Нет
Да